BABY Natural Shampoo

  • Does BABY Natural Shampoo work to treat cradle cap?
    BABY Natural Shampoo can help treat cradle cap because it is a moisturizing cleanser.
  • Does BABY Natural Shampoo contain avocado extracts or oils?
    No. BABY Natural Shampoo does not contain any avocado products.
  • Can I wash my baby’s face with BABY Natural Shampoo?
    Yes. BABY Natural Shampoo is a delicate cleanser.
  • Is BABY Natural Shampoo nut-free?
    Yes. BABY Natural Shampoo contains no raw materials derived from nuts.
  • Is BABY Natural Shampoo soy- and gluten-free?
    No. BABY Natural Shampoo contains honey proteins and is not considered gluten-free.
  • Is BABY Natural Shampoo hypoallergenic?
    Yes. BABY Natural Shampoo has been dermatologically tested to ensure it is hypoallergenic.
  • At what age should I stop using BABY Natural Shampoo?
    There is no age restriction on BABY Natural Shampoo. It can be used by all age groups.
  • What should I do if my baby swallows BABY Natural Shampoo?
    BABY Natural Shampoo is not harmful if ingested due to being made from naturally derived ingredients.
  • Is BABY Natural Shampoo scented?
    Yes. BABY Natural Shampoo has a natural fragrance.
  • Does BABY Natural Shampoo contain petroleum-based ingredients, sodium lauryl, DEA, or any other typical toxic?
    No. BABY Natural Shampoo is only composed of surfactants of natural origin.
  • Is BABY Natural Shampoo tear-free?
    Yes. BABY Natural Shampoo is tear-free.
  • Is BABY Natural Shampoo sulfate-free?
    Yes. BABY Natural Shampoo is SLS- and SLES-free.
  • Is the packaging of BABY Natural Shampoo BPA-free?
    Yes. The packaging of BABY Natural Shampoo is type 2, HDPE.

BABY Natural Bubble Bath

  • Is BABY Natural Bubble Bath paraben-free?
    Yes. BABY Natural Bubble Bath is paraben-free.
  • What is the pH of BABY Natural Bubble Bath?
    BABY Natural Bubble Bath has a pH between 5.0 and 6.0.
  • Are bottles of BABY Natural Bubble Bath supposed to have a safety seal?
    No. The packaging of BABY Natural Bubble Bath is designed for a proper seal.
  • Does BABY Natural Bubble Bath need to be rinsed off after use?
    For best results, thoroughly rinse your baby’s skin after application.
  • Can I use BABY Natural Bubble Bath as a shampoo as well?
    Yes. BABY Natural Bubble Bath is a delicate cleanser and can be used for the entire body.
  • Is BABY Natural Bubble Bath hypoallergenic?
    Yes. BABY Natural Bubble Bath has been dermatologically tested to ensure it is hypoallergenic.
  • Is it okay if BABY Natural Bubble Bath gets in my baby’s mouth?
    There should be no issues if small amounts are ingested during bath time.
  • Will BABY Natural Bubble Bath clean my baby if I don’t place it directly on the skin?
    The intended purpose is to use BABY Natural Bubble Bath as a bubble bath. Therefore, direct application is not required.
  • How much BABY Natural Bubble Bath do I add to the bath?
    The more you add BABY Natural Bubble Bath to the bath, the more foam will be produced. Use it to suit your personal preference.
  • Is BABY Natural Bubble Bath clear or creamy in color?
    BABY Natural Bubble Bath has a clear, thick consistency.
  • Do I apply BABY Natural Bubble Bath directly on my baby’s skin?
    Yes. Apply BABY Natural Bubble Bath directly to your baby’s skin for daily cleansing.
  • Is BABY Natural Bubble Bath scented?
    Yes. BABY Natural Bubble Bath has a natural fragrance.
  • Is BABY Natural Bubble Bath tear-free?
    Yes. BABY Natural Bubble Bath is safe to use on the face and around the eyes due to its natural ingredients.
  • Is BABY Natural Bubble Bath sulfate-free?
    Yes. BABY Natural Bubble Bath is SLS- and SLES-free.
  • Is the packaging of BABY Natural Bubble Bath BPA-free?
    Yes. The packaging of BABY Natural Bubble Bath is type 2, HDPE.

BABY Natural Diaper Cream

  • How much zinc is in BABY Natural Diaper Cream?
    The zinc oxide content of BABY Natural Diaper Cream is 13%.
  • Does BABY Natural Diaper Cream come in packaging that screws or flips open?
    The packaging of BABY Natural Diaper Cream flips open.
  • What color is BABY Natural Diaper Cream?
    BABY Natural Diaper Cream is white.
  • Is BABY Natural Diaper Cream applied to the clean diaper or directly to the skin?
    For best results, apply BABY Natural Diaper Cream directly to your baby’s skin.
  • Is BABY Natural Diaper Cream hypoallergenic?
    Yes. BABY Natural Diaper Cream has been dermatologically tested to ensure it is hypoallergenic.
  • What is the best way to remove BABY Natural Diaper Cream from clothing?
    BABY Natural Diaper Cream is easily removed from clothing with laundering.
  • Will BABY Natural Diaper Cream remove diaper rash?
    BABY Natural Diaper Cream is dermatologically tested, but results will depend on your baby’s particular skin.
  • Is BABY Natural Diaper Cream for everyday use?
    Yes. BABY Natural Diaper Cream is safe for everyday use.
  • Why is there citric acid in BABY Natural Diaper Cream?
    BABY Natural Diaper Cream contains citric acid to help balance to pH level of the skin.
  • Does BABY Natural Diaper Cream smell like baby powder?
    BABY Natural Diaper Cream contains natural fragrances that smell of vanilla.
  • Can I use BABY Natural Diaper Cream with cloth diapers?
    Yes. BABY Natural Diaper Cream can be used with either cloth or disposable diapers.
  • Is BABY Natural Diaper Cream scented?
    Yes. BABY Natural Diaper Cream has a natural fragrance.
  • Is BABY Natural Diaper Cream sulfate-free?
    Yes. BABY Natural Diaper Cream is SLS- and SLES-free.
  • Is the packaging of BABY Natural Diaper Cream BPA-free?
    Yes. The packaging of BABY Natural Diaper Cream is polypropylene (PP).

BABY Natural Baby Massage Oil

  • Are all of the ingredients in BABY Natural Baby Massage Oil organic and Non-GMO?
    BABY Natural Baby Massage Oil is made in Italy and is 99.7% natural origin. However, it is not certified organic in the United States.
  • Can BABY Natural Baby Massage Oil be used on the hair?
    For best results, BABY Natural Baby Massage Oil is intended to be used on your baby’s skin.
  • Is BABY Natural Baby Massage Oil safe for use on the face?
    Yes. BABY Natural Baby Massage Oil is safe for use on the face because it is derived from natural oils.
  • Is BABY Natural Baby Massage Oil hypoallergenic?
    Yes. BABY Natural Baby Massage Oil has been dermatologically tested to ensure it is hypoallergenic.
  • Will BABY Natural Baby Massage Oil dry out my baby’s skin?
    The moisturizing benefits of BABY Natural Baby Massage Oil should help maintain moisture and prevent skin dryness.
  • What do I do if BABY Natural Baby Massage Oil gets in my baby’s mouth?
    BABY Natural Baby Massage Oil is not harmful if ingested due to being made from naturally derived ingredients.
  • What is the age range for BABY Natural Baby Massage Oil?
    BABY Natural Baby Massage Oil can be used from birth to adulthood.
  • How often should I use BABY Natural Baby Massage Oil?
    You can safely use BABY Natural Baby Massage Oil daily.
  • How do I massage my baby?
    Gently rub BABY Natural Baby Massage Oil onto your baby’s skin in small circular motions.
  • Is BABY Natural Baby Massage Oil scented?
    Yes. BABY Natural Baby Massage Oil has a natural fragrance.
  • Is BABY Natural Baby Massage Oil tear-free?
    Yes. BABY Natural Baby Massage Oil is safe to use on the face and around the eyes due to its natural ingredients.
  • Is BABY Natural Baby Massage Oil sulfate-free?
    Yes. BABY Natural Baby Massage Oil is SLS- and SLES-free.
  • Is the packaging of BABY Natural Baby Massage Oil BPA-free?
    Yes. The packaging of BABY Natural Baby Massage Oil is type 2, HDPE.

BABY Natural Face & Body Milk

  • Does BABY Natural Face & Body Milk have the consistency of a lotion?
    BABY Natural Face & Body Milk has a consistency that is slightly thinner than a lotion.
  • What is the intended use of BABY Natural Face & Body Milk?
    BABY Natural Face & Body Milk is intended to be used as a light moisturizer.
  • Is BABY Natural Face & Body Milk hypoallergenic?
    Yes. BABY Natural Face & Body Milk has been dermatologically tested to ensure it is hypoallergenic.
  • Is BABY Natural Face & Body Milk scented?
    Yes. BABY Natural Face & Body Milk has a natural fragrance.
  • Is BABY Natural Face & Body Milk tear-free?
    Yes. BABY Natural Face & Body Milk is safe to use on the face and around the eyes due to its natural ingredients.
  • Is BABY Natural Face & Body Milk sulfate-free?
    Yes. BABY Natural Face & Body Milk is SLS- and SLES-free.
  • Is the packaging of BABY Natural Face & Body Milk BPA-free?
    Yes. The packaging of BABY Natural Face & Body Milk is type 2, HDPE.

BABY Natural 2 in 1 Delicate Cleanser for Hair & Body

  • Does BABY Natural 2 in 1 Delicate Cleanser for Hair & Body work as a bubble bath?
    Yes. You can use BABY Natural 2 in 1 Delicate Cleanser for Hair & Body as a bubble bath.
  • Does BABY Natural 2 in 1 Delicate Cleanser for Hair & Body contain any parabens?
    No. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body is paraben-free.
  • Is BABY Natural 2 in 1 Delicate Cleanser for Hair & Body hypoallergenic?
    Yes. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body has been dermatologically tested to ensure it is hypoallergenic.
  • How is the package of BABY Natural 2 in 1 Delicate Cleanser for Hair & Body sealed?
    BABY Natural 2 in 1 Delicate Cleanser for Hair & Body has a clip on the dispenser.
  • Does BABY Natural 2 in 1 Delicate Cleanser for Hair & Body contain petroleum-based detergents sodium lauryl, DEA, or other or other typical toxics?
    No. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body only contains surfactants of natural origin.
  • Does BABY Natural 2 in 1 Delicate Cleanser for Hair & Body kill germs?
    No. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body is not considered an antibacterial product.
  • Is BABY Natural 2 in 1 Delicate Cleanser for Hair & Body scented?
    Yes. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body has a natural fragrance.
  • Is BABY Natural 2 in 1 Delicate Cleanser for Hair & Body tear-free?
    Yes. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body is safe to use on the face and around the eyes due to its natural ingredients.
  • Is BABY Natural 2 in 1 Delicate Cleanser for Hair & Body sulfate-free?
    Yes. BABY Natural 2 in 1 Delicate Cleanser for Hair & Body is SLS- and SLES-free.
  • Is the packaging of BABY Natural 2 in 1 Delicate Cleanser for Hair & Body BPA-free?
    Yes. The packaging of BABY Natural 2 in 1 Delicate Cleanser for Hair & Body is type 2, HDPE.

BABY Natural Gentle Moisturizing Cream

  • How soon should BABY Natural Gentle Moisturizing Cream be used before expiring?
    BABY Natural Gentle Moisturizing Cream should be used within 12 months after opening.
  • Can BABY Natural Gentle Moisturizing Cream help with redness on my baby’s skin?
    BABY Natural Gentle Moisturizing Cream is intended to to moisturize your baby’s skin. It is not intended to reduce redness.
  • Does BABY Natural Gentle Moisturizing Cream come sealed?
    Yes. BABY Natural Gentle Moisturizing Cream comes sealed.
  • Does BABY Natural Gentle Moisturizing Cream come in a pump bottle or a tube?
    BABY Natural Gentle Moisturizing Cream comes in a tube.
  • What’s the difference between BABY Natural Gentle Moisturizing Cream and BABY Natural Face & Body Milk?
    BABY Natural Gentle Moisturizing Cream is a facial moisturizing cream, whereas BABY Natural Face & Body Milk is intended for use on the face and body as a cleanser.
  • Can BABY Natural Gentle Moisturizing Cream help clear up my baby’s eczema?
    BABY Natural Gentle Moisturizing Cream is not formulated to clear up eczema, but please consider using Solace Cream, another Pelle product that is specifically formulated to treat the signs and symptoms of eczema.
  • How often do I apply BABY Natural Gentle Moisturizing Cream?
    BABY Natural Gentle Moisturizing Cream is gentle enough to be used daily.
  • Is BABY Natural Gentle Moisturizing Cream hypoallergenic?
    Yes. BABY Natural Gentle Moisturizing Cream has been dermatologically tested to ensure it is hypoallergenic.
  • Is BABY Natural Gentle Moisturizing Cream scented?
    Yes. BABY Natural Gentle Moisturizing Cream is scented.
  • Is BABY Natural Gentle Moisturizing Cream sulfate-free?
    Yes. BABY Natural Gentle Moisturizing Cream is SLS- and SLES-free.
  • Is the packaging of BABY Natural Gentle Moisturizing Cream BPA-free?
    Yes. The packaging of BABY Natural Gentle Moisturizing Cream is polypropylene (PP).

MOMMY Natural Soothing Nipple Cream

  • Can I use MOMMY Natural Soothing Nipple Cream with reusable breast pads, or will doing so affect its absorbency?
    Yes. You can use MOMMY Natural Soothing Nipple Cream with reusable breast pads, as doing so will not affect absorbency.
  • Where is MOMMY Natural Soothing Nipple Cream manufactured?
    MOMMY Natural Soothing Nipple Cream is manufactured in Italy and distributed by The Pelle Group, LLC in the United States.
  • Can I use MOMMY Natural Soothing Nipple Cream even if I’m not breastfeeding?
    Yes. You can use MOMMY Natural Soothing Nipple Cream even if you are not breastfeeding.
  • Is MOMMY Natural Soothing Nipple Cream anhydrous?
    No. MOMMY Natural Soothing Nipple Cream is not anhydrous as it contains water.
  • Can my baby nurse when MOMMY Natural Soothing Nipple Cream has been applied?
    For best results and sanitization purposes, cleanse your breast before each feeding.
  • Is MOMMY Natural Soothing Nipple Cream compatible with washable breast pads?
    Yes. MOMMY Natural Soothing Nipple Cream is compatible with washable breast pads.
  • What is the percentage of cetearyl alcohol in MOMMY Natural Soothing Nipple Cream? Doesn’t alcohol dry out the skin?
    MOMMY Natural Soothing Nipple Cream contains 9.8% cetearyl alcohol, a fatty alcohol that does not dry out the skin, unlike ethanol.
  • Can MOMMY Natural Soothing Nipple Cream clog milk ducts or cause milk blisters?
    No. MOMMY Natural Soothing Nipple Cream will not cause any milk ducts to clog. However, as a precaution, always be sure to cleanse thoroughly.
  • Does MOMMY Natural Soothing Nipple Cream stain clothing?
    No. MOMMY Natural Soothing Nipple Cream does not stain clothing.
  • Is MOMMY Natural Soothing Nipple Cream hypoallergenic?
    Yes. MOMMY Natural Soothing Nipple Cream has been dermatologically tested to ensure that it is hypoallergenic.
  • Is MOMMY Natural Soothing Nipple Cream scented?
    Yes. MOMMY Natural Soothing Nipple Cream has a natural fragrance.
  • Is it safe for my baby to nurse after I apply MOMMY Natural Soothing Nipple Cream?
    For best results and for sanitization purposes, cleanse your breast before each feeding.
  • Is MOMMY Natural Soothing Nipple Cream sulfate-free?
    Yes. MOMMY Natural Soothing Nipple Cream is SLS- and SLES-free.
  • Is the packaging of MOMMY Natural Soothing Nipple Cream BPA-free?
    Yes. The packaging of MOMMY Natural Soothing Nipple Cream is polypropylene (PP).

About Returns and Refunds

  • I’m unsatisfied with Natura House. Can I get a refund?
    Natura House is currently only sold on Amazon. If for any reason you are not satisfied with your purchase, please login to your Amazon account, go to your orders page and follow the instructions for returning Natura House. There you may select your reason for returning the product and will receive instructions on sending the product back and receiving a refund from Amazon.
  • My product was damaged during shipping. What do I do?
    We regret that your product was damaged during shipping. To return your product or receive a replacement, please login to your Amazon account, go to your orders page and follow the instructions for returning/exchanging Natura House products. There you may select your reason for returning the product and will receive instructions on sending the product back and receiving a refund or replacement from Amazon.
  • What is your return policy?
    Natura House products are currently only sold on Amazon. If for any reason you are not satisfied with your purchase, please login to your Amazon account, go to your orders page and follow the instructions for returning Natura House products. There you may select your reason for returning the product and will receive instructions on sending the product back and receiving a refund from Amazon.